Privacy Policy

1. Introduction
Welcome to Dover Beach Hotel. At Dover Beach Hotel, we are committed to safeguarding your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, share, and protect your data when you interact with our hotel, including our website and services.

2. Information We Collect
We may collect various types of information, including but not limited to:

Personal Information: This includes your name, contact information, government-issued ID, and other identification details.
Reservation Information: Data related to your stay, such as booking dates, room preferences, and special requests.
Payment Information: Credit card details and billing information.
Guest Preferences: Any specific preferences you provide, such as room choice, dietary restrictions, or other requests.
Website Usage Data: Information collected via cookies and other tracking technologies when you visit our website.
Surveillance Data: If applicable, data captured through our security cameras for your safety and the protection of our property.

3. How We Use Your Information

We use your information for the following purposes:

Process Reservations: To book rooms, manage check-ins, and fulfill guest requests.
Provide Services: To deliver services you request, including room service and amenities.
Communication: To send booking confirmations, updates, and responses to your inquiries.
Improve Service: To enhance customer service, tailor our offerings, and analyze usage patterns.
Legal Requirements: To comply with legal obligations and respond to requests from authorities and law enforcement.

4. Information Sharing

We may share your information with the following parties:

Third-party Service Providers: Trusted partners that assist us in delivering services (e.g., payment processors).
Authorities and Law Enforcement: When required by law or for the protection of our guests and property.
Hotel Affiliates: For internal business purposes, including marketing and customer service.

5. Data Security

We take reasonable measures to protect your data, including encryption, access controls, and data retention policies.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies. You can manage your preferences through your browser settings.

7. Your Rights

You have rights regarding your data, including the right to access, correct, or delete your information. Contact us using the information in Section 8 to exercise these rights.

8. Contact Us

If you have questions or concerns regarding your privacy or this policy, please contact us:
Dover Beach Hotel , St. Lawrence Gap, Christ Church, Tel# (246) 428-8076, email vacation@doverbeach.com

9. Policy Updates

We may update this policy as needed. You will be notified of significant changes, and the latest version will be available on our website.

10. Consent

By using our services, you consent to the collection and processing of your personal information as described in this policy.

11. Legal Basis

We process your data based on your consent, the necessity to fulfill a contract, our legitimate interests, and legal obligations.

Thank you for choosing Dover Beach Hotel. We appreciate your trust and are committed to ensuring your privacy.